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Feed the Bots: Strategies to Improve Chat Bots through Knowledge WEBINAR
In this webinar, we will uncover strategies to improve your existing implementation of chatbots or help you to develop a successful implementation strategy. It’s time to feed the bots with knowledge captured in the workflow. Topic Overview Feed the Bots: Strategies to Improve Chatbots through Knowledge Chatbots rely on programming known questions and answers into […]
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Knowledge Management as a Strategy
In the information technology industry today, information is our primary asset. Information is what we provide to the business. Information is also pivotal for the success of the IT organization in providing valuable services to the business. Knowledge management – when done right – can be integrated into the organization and enhance the performance of […]
